Last Updated: 28 August 2026
Southern Elite Developments respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website or contact us about our services.
1. Information We Collect
When you contact Southern Elite Developments through our website, we may collect:
- Your name
- Telephone number
- Email address
- Project address or postcode
- Type of work required
- Details about your project
- Preferred project start period
- Photos, plans or documents you choose to upload
- Any other information you voluntarily provide to us
We may also collect basic technical information about your visit to our website, such as your IP address, browser type, device information and pages visited.
2. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries
- Discuss your building or renovation project
- Prepare quotations and estimates
- Arrange consultations or site visits
- Provide and manage our services
- Communicate with you about your enquiry or project
- Improve our website and services
- Meet our legal and regulatory obligations
We will only use your personal information where we have a lawful basis to do so.
3. Contacting You
When you submit an enquiry through our website and provide consent to be contacted, we may contact you using the telephone number or email address you provide.
We will not use your information for unrelated marketing purposes without an appropriate lawful basis or your consent where required.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers where necessary to operate our website, communicate with you, process enquiries or provide our services. These providers are expected to handle your information securely and only for the purposes for which it was provided.
We may also disclose information where required by law, legal proceedings or a lawful request from an appropriate authority.
5. Uploaded Photos and Documents
If you upload photographs, plans or other documents through our contact form, these will be used to assess and discuss your project.
Please do not upload documents containing sensitive personal information that is not necessary for your enquiry.
6. Cookies
Our website may use cookies and similar technologies to ensure the website functions properly, understand how visitors use the website and improve your browsing experience.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can manage or disable cookies through your browser settings.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including managing enquiries, providing services, maintaining business records and meeting legal or accounting requirements.
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
9. Your Privacy Rights
Under UK data protection law, you may have rights including:
- The right to request access to your personal information
- The right to request correction of inaccurate information
- The right to request deletion of your information in certain circumstances
- The right to restrict or object to certain processing
- The right to withdraw consent where processing is based on consent
- The right to data portability in certain circumstances
- The right to complain to the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us using the details below.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of those websites.
We recommend reviewing the privacy policy of any third-party website you visit.
11. Children’s Privacy
Our website and services are not specifically directed towards children. We do not knowingly collect personal information from children through our website.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.
Any updates will be published on this page with a revised Last Updated date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact Southern Elite Developments:
Southern Elite Developments
Email: info@elitedevelopmentsouthern.co.uk
Telephone: 07885 266 851
Website: elitedevelopmentsouthern.co.uk